Catherine Johnson Coaching
Effective Date: May 2026

1. Who I Am

Catherine Johnson Coaching is a UK-based coaching and education business operated by:

Owner: Catherine Johnson
Business Name: Catherine Johnson Coaching
Business Address: Available upon request
Email: catherine@catherinejohnsoncoaching.com

I am committed to protecting your personal data and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. What Data I Collect

I may collect and process the following personal data:

• Name
• Email address
• Phone number (if provided)
• Payment details (processed securely via third-party providers)
• IP address
• Website usage data (via cookies and analytics tools)

3. How I Collect Your Data

Your data may be collected through:

• Website forms (including Kartra pages and landing pages)
• Email sign-ups and lead magnet downloads
• Purchases and checkout processes
• Cookies and tracking technologies (such as Meta Pixel and Google Analytics, where used)

4. How I Use Your Data

Your data is used to:

• Deliver coaching services, programmes, and digital products
• Communicate with you regarding your enquiries or purchases
• Send marketing emails (only where you have given consent)
• Improve website functionality, user experience, and marketing performance
• Process payments securely

5. Legal Basis for Processing

I process your personal data under the following lawful bases:

• Consent: When you opt in to receive marketing communications
• Contract: When processing is necessary to deliver a service or product you have purchased
• Legitimate Interests: To improve services, website performance, and user experience, provided your rights are not overridden

6. How Your Data Is Stored and Protected

Your data is stored securely using trusted platforms and systems. I take reasonable technical and organisational measures to protect your data from:

• Unauthorised access
• Loss or misuse
• Disclosure or alteration

Access to your data is limited to what is necessary for business operations.

7. Third-Party Services

I use trusted third-party providers to operate my business. These may include:

• Kartra (website, email marketing, and data storage)
• Stripe and PayPal (secure payment processing)

These providers process your data in accordance with their own privacy policies and are compliant with relevant data protection regulations.

8. Data Retention

I will only retain your personal data for as long as necessary to:

• Fulfil the purposes it was collected for
• Meet legal, accounting, or reporting requirements

You may request deletion of your data at any time (see Section 9).

9. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data I hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your data (right to be forgotten)
• Withdraw consent at any time (for marketing communications)
• Restrict or object to processing in certain circumstances
• Request transfer of your data (data portability)

To exercise any of these rights, please contact me using the details below.

10. Cookies and Tracking Technologies

This website may use cookies and similar technologies to:

• Improve user experience
• Analyse website traffic and performance
• Support marketing and advertising efforts

Where required, you will be asked to consent to non-essential cookies.
You can control or disable cookies through your browser settings.

11. How to Contact Me

If you have any questions about this Privacy Policy or how your data is handled, you can contact me at:

Email: catherine@catherinejohnsoncoaching.com
Address: Available upon request

12. Complaints

If you are unhappy with how your data has been handled, you have the right to lodge a complaint with the UK’s supervisory authority:

Information Commissioner’s Office (ICO)
Website: https://www.ico.org.uk

I would, however, appreciate the opportunity to address your concerns first, so please contact me directly in the first instance.

13. Updates to This Policy

This Privacy Policy may be updated from time to time to reflect changes in legal requirements or business practices. The latest version will always be available on my website.